The Sales Survival Handbook: Cold Calls Commissions and Caffeine Addiction (9780814438640)

Lying customers. Changing quotas. Soul-crushing management. PSSD-inducing pressure (Post Sales Stress Disorder). What's not to love about the world of sales? (Oh, and don't forget about your jittery hands from all the coffee you have to drink to make it through the day.) Seriously, though, sales doesn't have to be so bad. You just need this humorous yet practical guide to show you how to:* Overcome objections without tears (yours and theirs)* Get out of a sales slump . . . legally* Cold call without needing sedatives* Beg for referrals (yes, beg)* Spot common types of customers, coworkers, and managers* Maintain a social life (mission impossible?)* And much, much more!Complete with quizzes, lists, real-world advice, and all the dos and don'ts that have popped up thus far in the sales world, The Sales Survival Handbook offers you everything you need to survive the agony and enjoy the ecstasy of your sales career.